Ops teams who stopped being spreadsheet glue.
Early customers automating 20–60 workflows each across logistics, B2B software, and professional services. Nexwatt isn't the right tool for every automation problem — but for rule-based, multi-step processes that touch several tools, it's what these teams use.
Three teams. Three different processes. Each one deployed in an afternoon.
Portivo's ops team was handling 60+ approval requests per day — carrier rate approvals, exception routing, and customer escalations — by forwarding emails through Salesforce, updating a tracker in Sheets, and manually pinging the right manager on Slack. Three tools, four steps per approval, zero automation.
The agentNexwatt's approval routing agent now handles the first pass on every request — evaluates conditions, routes to the right manager based on deal size and region, and escalates to a human only when the confidence is below threshold or when no manager rule matches. Outcome logged regardless of path.
RevOps at Heltec was drowning in CRM-to-ticketing sync failures. When a deal closed, someone had to manually create the implementation Jira epic, update the customer health score in HubSpot, and send a Slack alert to the CS team — in that order, within the hour, every time. It rarely happened correctly.
The agentEight Nexwatt agents now handle data consistency across HubSpot, Jira, Slack, and Google Sheets. Conflict resolution logic handles the edge cases — when field values disagree between systems, the agent applies precedence rules defined in plain English and flags anything it can't resolve confidently.
New hire onboarding at Valerian involved 22 discrete tasks across BambooHR, Google Workspace, Slack, and Asana — account provisioning, manager notifications, first-week schedule creation, and client intro emails. HR was running each manually, usually after a 3-day lag from the start date.
The agentA Nexwatt onboarding agent triggers the moment a new record appears in BambooHR. All 22 steps run within 4 hours of the record being created — accounts provisioned, manager notified, schedule created, welcome email sent. The agent flags provisioning failures to the IT queue immediately.
After the first month in production.
"We had four people whose entire job was routing approval requests from Salesforce to the right manager and back. Now one agent handles the first pass — humans only see the exceptions. We got those four hours back every single day."
"CRM-to-ticketing sync was the bane of our RevOps existence. The data was always stale, someone always got paged. The Nexwatt agent handles conflict resolution and only pings me when the confidence is low. It's exactly how I wanted it to work."
"I was skeptical about 'describe your process in plain English.' I thought it would need three rounds of engineering work to actually understand what I wrote. It didn't. First draft ingested, clarified two steps, deployed in an afternoon."
Pick one process and automate it this week.
Start on Pilot — free, one agent, no credit card required. If you want to talk through a specific process first, we're available for a 20-minute walkthrough.